IT-Administrator für Managed Services und IT-Support (w/m/d)
Permanent Employment
Balingen
)IT-Administrator für Managed Services und IT-Support (w/m/d)
Was erwartet Sie?
- Sie nehmen Kundenstörungen an, erfassen diese im Ticketsystem, und führen eigenständige Analysen durch, die zur Problemlösung führen
- Sie führen keine klassische Hotline, sondern pflegen eine partnerschaftliche und sehr persönliche Kundenbeziehung
- Sie arbeiten aufgrund der großen Kundennähe auch konzeptionell und beraten die Kunden in allen Fragen rund um die IT-Infrastruktur
- Viele Kunden werden auch regional vor Ort vom Support unterstützt, d.h. die Tätigkeit kann, je nach Wunsch, eine Mischung aus interner und externer Unterstützung unserer Kunden sein
Was bieten wir Ihnen?
- Attraktives, leistungsbezogenes Gehaltsmodell
- Unbefristeter Arbeitsvertrag
- Firmenfahrzeug mit der Möglichkeit der Privatnutzung
- Flexible Arbeitszeiten
- Umfassende Angebote zur Weiterbildung
- Regelmäßig stattfindende Personal- und Feedbackgespräche
- Kurze Entscheidungswege
- Betriebliche Altersvorsorge
Vehicle Pool
Job Bike
Employee Discounts
Financing of Studies
Company Pension Scheme
Fair Remuneration
Flat Hierarchies
Was sollten Sie mitbringen?
- Sie verfügen über mehrere Jahre Praxiserfahrung in einem oder mehreren der folgenden Bereiche: Microsoft Produktpalette (Windows Server, Active Directory, Exchange, MS-SQL, etc.), Storage oder Virtuzalisierung
- Sie bringen idealerweise Kenntnisse in Microsoft Terminal Services, Veeam B&R oder IT-Sicherheit mit
- Sie zeichnen sich aus durch Ihre offene Art der Kommunikation und arbeiten stets kundenorientiert
At least 1 year of work experience required
Languages
Skill set
About NetPlans GmbH
Wir zählen bundesweit zu einem der führenden Anbieter für die Planung, Implementierung und Betreuung von IT-Infrastrukturen, Managed Services und Cloud Lösungen.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of NetPlans GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer IT-Administrator für Managed Services und IT-Support (w/m/d) sounds promising? We're looking forward to your application.
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