Werkstudent im Bereich First Level Support (m/w/d)
Working student
Karlsruhe
Werkstudent im Bereich First Level Support (m/w/d)
Was erwartet dich?
- Du leistest Support für eingehende Anfragen und Probleme im Zusammenhang mit den firmeneigenen Softwarelösungen
- Identifizierung, Bewertung und Priorisierung von Endbenutzerproblemen, um sicherzustellen, dass die Anfragen erfolgreich gelöst werden.
Was bieten wir dir?
- Faire und angemessene Bezahlung
- Einblick in ein innovatives und wachsendes Software-Unternehmen
- Flache Hierarchien und ein gutes Betriebsklima
- Kostenlose Getränke & Fitnessraum
- Einmal die Woche machen wir nach der Arbeit ein Come Together an unserem Standort in Karlsruhe um uns untereinander auszutauschen.
Bonus System
Company Pension Scheme
Works Council
Job Bike
Performance-Related Salary Component
Fair Remuneration
Was solltest du mitbringen?
- Immatrikulation in einem technischen Studiengang
- Verständnis für technische Zusammenhänge und Inhalte
- Sicherer Umgang mit Office-Produkten
- Gewissenhafte und selbständige Arbeitsweise
- Teamfähigkeit und Kommunikationsstärke
- Analytisches Denkvermögen zur Untersuchung und Lösung von Problemen
- Sprachkenntnisse in Deutsch und Englisch (in Wort und Schrift) sind erforderlich.
- Erfahrungen im Umgang mit CAD-Systemen sind von Vorteil
- Erfahrung im Umgang mit SQL-Datenbanken von Vorteil
All levels welcome (no experience required)
Languages
Skill set
About PROCAD GmbH & Co. KG
Wir sind ein weltweit führender Anbieter von branchenspezifischer Softwarelösungen, die Herstellern dabei helfen, ihren Umsatz durch Konstruktionsanwendungen, technische Simulationen, Produktauswahl, CPQ, PLM, Visualisierungen und Datenanalysen zu optimieren. Für unserer Tochtergesellschaften in Karlsruhe sind wir auf der Suche nach Werkstudenten im Bereich First Level Support. Das Unternehmen hat sich spezialisiert auf Product Lifecycle Management und technisches Dokumentenmanagement. Die Kunden sind hauptsächlich namenhafte Unternehmen aus dem Maschinen- und Anlagenbau sowie der industriellen Fertigung.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of PROCAD GmbH & Co. KG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent im Bereich First Level Support (m/w/d) sounds promising? We're looking forward to your application.