Call Center Agent im IT Support in der Spätschicht (m/w/d)
Permanent Employment
Essen
Call Center Agent im IT Support in der Spätschicht (m/w/d)
Was erwartet dich?
- Du bearbeitest Inbound-Telefonie im Rahmen von Stördiensten und IT-Kundendiensten
- Du kümmerst dich um die E-Mail Bearbeitung
- Du arbeitest in der Spätschicht von 14:30 bis 23:00 Uhr
Was bieten wir dir?
- Startgehalt 2.270,00 Euro, 40 Std./Woche
- 30 Tage Urlaub im Jahr
- Vermögenswirksame Leistungen und Betriebliche Altersvorsorge nach dem 6. Monat Betriebszugehörigkeit
- Home Office an 3 Tagen pro Woche nach Einarbeitung
- Aufstiegsmöglichkeiten nach bereits 12 Monaten
- Anspruchsvolle und abwechslungsreiche Tätigkeiten
- Familiäre Arbeitsatmosphäre
- Kostenlose Parkplätze
- Sehr gute Anbindung an den ÖPNV
- Betriebliche Altersvorsorge
- Betriebliche Weiterbildung
- Betriebsarzt
- Firmenevents
- Homeoffice-Möglichkeit
- Kostenlose Getränke
- Kostenloser Parkplatz
Company Doctor
Works Council
Paid Continuing Education
Financing /Loan Possible
Company Pension Scheme
Bonus System
Was solltest du mitbringen?
- Du hast eine angenehme Telefonstimme
- Du bringst IT-Affinität oder Interesse mit
- Du verfügst über sehr gute Englischkenntnisse in Wort und Schrift (B2) für die Spätschicht
- Du bist teamfähig und hast Freude am persönlichen Umgang mit Kund:innen am Telefon
- Du besitzt ein handwerkliches Grundverständnis
- Du hast idealerweise ein Jahr Erfahrung in der Kundenberatung und im Call Center sowie zwei Jahre Erfahrung mit Microsoft Office
All levels welcome (no experience required)
Languages
Skill set
Optional
About Sutter Dialog GmbH & Co. KG
Wir sind ein auf das Messegeschäft spezialisierter Dienstleister und seit mehr als 20 Jahren am Standort Essen. Mit mehr als 130 Mitarbeiter:innen bearbeiten wir Kundenanfragen via Telefon, E-Mail und Chat.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Sutter Dialog GmbH & Co. KG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Call Center Agent im IT Support in der Spätschicht (m/w/d) sounds promising? We're looking forward to your application.
