Mitarbeiter im IT Helpdesk Support (m/w/d)
Was erwartet dich?
- Du nimmst Helpdesk-Meldungen an, bearbeitest sie und erfasst sie in einem Ticketsystem
- Du leitest Probleme, die vom Helpdesk nicht gelöst werden können, an die verantwortlichen IT-Mitarbeitenden weiter
- Du konfigurierst Hardware, wie Workstations, Mobiltelefone und IT-Ausrüstung
- Du empfängst und registrierst bestellte IT-Ausrüstung
- Du pflegst die CMDB und dokumentierst Vorfälle und Probleme sowie deren Lösungen
Was bieten wir dir?
- Wir bieten dir einen spannenden und abwechslungsreichen Vollzeitjob
- Bei uns erwartet dich ein sicherer Arbeitsplatz in einem internationalen Umfeld mit flachen Hierarchien und vielen freundlichen Kolleginnen und Kollegen
- Firmenfitness (Bezuschussung einer Fitnessstudio Mitgliedschaft im Rahmen des EGYM Wellpass-Verbundes)
Company Pension Scheme
Workplace Health Promotion
Bonus System
Fair Remuneration
Christmas Bonus
Onboarding Program
Was solltest du mitbringen?
- Du hast eine abgeschlossene kaufmännische oder technische Ausbildung
- Du hast gute Kenntnisse im Umgang mit Laptops, Computern und Mobiltelefonen
- Du verfügst über Grundkenntnisse in IT-Anwendungen und/oder IT-Netzen
- Du arbeitest selbständig und zielstrebig, bist kommunikationsstark und hast Teamgeist
- Du bist bereit, gelegentlich außerhalb der üblichen Geschäftszeiten (an Wochenenden) zu arbeiten
- Du hast gute Deutsch- und Englischkenntnisse in Wort und Schrift und idealerweise Erfahrung mit TOPdesk, Google Workspace und Windows/Citrix-Umgebung
All levels welcome (no experience required)
Languages
Skill set
About Plukon GmbH
Wir gehören mit europaweit 30 Standorten in sechs Ländern und mit fast 9.000 Mitarbeiterinnen und Mitarbeitern zu einem der größten und vor allem dynamischsten Akteure der Geflügelbranche.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Plukon GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Mitarbeiter im IT Helpdesk Support (m/w/d) sounds promising? We're looking forward to your application.
