Kundenberater in der Hotline (m/w/d)
Permanent Employment
Emsdetten
)Kundenberater in der Hotline (m/w/d)
Was erwartet dich?
- Du unterstützt die Anwender:innen per Telefon, E-Mail und Fernwartung
- Du bist verantwortlich für die telefonische und schriftliche Korrespondenz mit Kund:innen
- Du bearbeitest selbstständig anwenderspezifische Fragen rund um das Praxis- und/oder Kanzleiprogramm
- Du setzt eigenständig kundenspezifische Anforderungen um
Was bieten wir dir?
- Mal eben zur Chef:in - Flache Hierarchien und kurze Entscheidungswege
- Spannung - Unser Geschäftsfeld entwickelt sich und wir gestalten es mit. Profitiere von dieser Vielseitigkeit
- Attraktiv & innovativ - Ein moderner Arbeitsplatz, stetig neue Produkte und namhafte Kund:innen machen unseren Alltag spannend
- Zukunft & Perspektive - Eine fundierte Einarbeitung und bedarfsorientierte Weiterbildungsmöglichkeiten sind bei uns ein Muss
- Lebensqualität - Paintball, Grillen, Kanufahren – unsere Mitarbeitenden treffen sich regelmäßig bei betriebsinternen Veranstaltungen
- Mobilität - Firmenfahrradleasing
- Gesundheit - Fitnessstudiozuschuss (Hansefit) sowie täglich frisches Obst, Kaffee & Wasser
Parental Leave
Company Car
Gym Subscription
Employee Discounts
Flat Hierarchies
Promotion of Employee Initiatives
Was solltest du mitbringen?
- Du hast Erfahrung im Bereich Organisation einer Arztpraxis und/oder Anwaltskanzlei
- Du bist kommunikativ, teamorientiert und hast Spaß daran, dich in neue Themen einzuarbeiten
- Du hast Freude an einer Tätigkeit mit engem Kontakt zu Kund:innen
- Du arbeitest zuverlässig und bist vertraut im Umgang mit den gängigen Office-Programmen
- Du bist flexibel und dein Organisationstalent rundet dein Profil ab
At least 2 years of work experience required
Languages
Skill set
About microPLAN IT-Systemhaus GmbH
Wir verstehen uns als kompetenter Lösungsanbieter in allen Fragen der IT. Ob Hardware verkaufen, Software vermieten oder das Angebot der Nutzung unserer Rechenzentrumsdienstleistungen, Netzwerke neu aufbauen oder die Pflege von Systemen: Wir bieten das ganze Spektrum der IT-Leistungen.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of microPLAN IT-Systemhaus GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Kundenberater in der Hotline (m/w/d) sounds promising? We're looking forward to your application.
