Service Center Agent für Kundenbetreuung in der Nachtschicht (m/w/d)
Permanent Employment
Essen
Service Center Agent für Kundenbetreuung in der Nachtschicht (m/w/d)
Was erwartet dich?
- Du betreust Kund:innen telefonisch und stehst ihnen bei allgemeinen Anfragen zur Seite
- Du nimmst eingehende Meldungen auf, bearbeitest sie und leitest sie weiter
- Du bearbeitest E-Mails effizient und zuverlässig
- Du arbeitest ab sofort in Vollzeit im Wechselmodell: nach dreimonatiger Einarbeitung (im Rahmen der Spätschicht von 15-23 Uhr) ein Monat Nachtschicht (23-7 Uhr) und 1 Monat Spätschicht nach individueller Absprache
Was bieten wir dir?
- Startgehalt VZ = 2.270,00 Euro + Nachtzulage 25% in Monaten der Nachtschicht
- Entsprechende Vergütung nach Anzahl vereinbarter Stunden in den anderen Monaten
- 30 Tage Urlaub im Jahr
- Vermögenswirksame Leistungen und Betriebliche Altersvorsorge nach dem 6. Monat Betriebszugehörigkeit
- Aufstiegsmöglichkeiten nach bereits 12 Monaten
- Anspruchsvolle und abwechslungsreiche Tätigkeiten
- Einarbeitung und Startbegleitung durch unser Qualitätsmanagementsystem
- Kostenlose Parkplätze
- Sehr gute Anbindung an den ÖPNV
- Hauseigene Trainingsabteilung
- Qualitätssiegel des Service Center Verband Ruhr e.V
Company Doctor
Works Council
Paid Continuing Education
Financing /Loan Possible
Company Pension Scheme
Bonus System
Was solltest du mitbringen?
- Du hast eine angenehme Telefonstimme und Freude am persönlichen Umgang mit Kund:innen am Telefon
- Du verfügst über sichere Englischkenntnisse in Wort und Schrift sowie sehr gute Kenntnisse der deutschen Sprache
- Du hast ein technisches und handwerkliches Grundverständnis
- Du bist teamfähig und arbeitest gerne mit anderen zusammen
All levels welcome (no experience required)
Languages
Skill set
About Sutter Dialog GmbH & Co. KG
Wir sind ein auf das Messegeschäft spezialisierter Dienstleister und seit mehr als 20 Jahren am Standort Essen. Mit mehr als 130 Mitarbeiter:innen bearbeiten wir Kundenanfragen via Telefon, E-Mail und Chat.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Sutter Dialog GmbH & Co. KG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Service Center Agent für Kundenbetreuung in der Nachtschicht (m/w/d) sounds promising? We're looking forward to your application.
